How can we help?

01 What is the Employee Voice E-Box? expand_more

The Employee Voice E-Box is a digital platform that enables employees to submit suggestions, ideas, feedback, and concerns related to the workplace and organizational services.

02 Who can use the Employee Voice E-Box? expand_more

All employees within the organization can use the platform to submit their feedback and suggestions.

03 What type of feedback can I submit? expand_more

You can submit suggestions, ideas for improvement, comments, concerns, or recommendations related to the work environment, services, processes, and employee experience.

04 Can I submit a suggestion anonymously? expand_more

Yes, where the anonymous submission option is available, employees may submit their feedback without providing identifying information.

05 How will my feedback be handled? expand_more

Submitted feedback will be reviewed by the designated team and referred to the relevant department when necessary for assessment and action.

06 Will my feedback remain confidential? expand_more

Feedback will be handled with appropriate confidentiality and in accordance with applicable policies and procedures.

07 Can I submit more than one suggestion? expand_more

Yes. Employees are welcome to submit multiple suggestions whenever they have ideas or feedback that could contribute to improvement.

08 Can I report a workplace concern through the E-Box? expand_more

Yes. The E-Box can be used to communicate workplace concerns that fall within its scope. Matters requiring formal reporting should be submitted through the appropriate official channels.

09 How can I know whether my suggestion has been considered? expand_more

Where a follow-up mechanism is available, you may use the reference number provided when submitting your feedback to follow up on its status.

10 How long does it take to respond to submitted feedback? expand_more

The processing time may vary depending on the nature and complexity of the feedback and the department responsible for reviewing it.

11 Can I submit feedback about a specific department or service? expand_more

Yes. You may provide feedback related to a specific department, service, process, or workplace experience.

12 What makes a good suggestion? expand_more

A good suggestion should be clear, specific, practical, and, where possible, explain the expected benefit or improvement.

13 Can I attach supporting documents or files? expand_more

If the platform provides an attachment option, you may upload relevant documents or supporting files with your submission.

14 What should I do if I have an urgent issue? expand_more

The E-Box should not be used for urgent matters that require immediate action. Please contact the relevant department or use the appropriate official communication channel.

15 How does the Employee Voice E-Box contribute to the organization? expand_more

It provides employees with an opportunity to share their ideas and experiences, supports continuous improvement, and contributes to a culture of participation, innovation, and employee engagement.